Privacy policy

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Welcome to our Privacy Policy page. Your privacy is of utmost importance to us. This policy outlines how we collect, use, and safeguard your personal data when you use our website.

What Data We Collect

We may collect and process the following types of personal data:

Contact Information: such as your name, email address, phone number, and postal address when you provide it through contact forms or subscriptions.
Usage Data: including IP addresses, browser type, pages visited, and time spent on the website to help us improve the user experience.
Cookies and Tracking Data: data collected via cookies and similar technologies (detailed further below).
Communications: any correspondence you send us such as inquiries, feedback, or requests.

How We Use Data

Your data is utilized solely for the following purposes:

To provide, maintain, and improve our website and services.
To respond to your inquiries, requests, or feedback promptly.
To send you administrative information, including updates and security alerts.
To monitor and analyze usage patterns to enhance your experience.
To ensure compliance with applicable laws and regulations.

Cookies

Our website uses cookies to improve functionality and provide you with a seamless browsing experience. Cookies are small text files stored on your device by your web browser.

Types of cookies we may use include:

Essential Cookies: necessary for the operation of our website.
Performance Cookies: help us understand how visitors interact with our site by collecting anonymous statistics.
Functionality Cookies: allow the website to remember choices you make to provide enhanced features.

You may configure your browser settings to refuse or delete cookies; however, please note that certain features of the website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites, including our official social media page on Social/X: https://x.com/VisitBulgaria. These external sites have their own privacy policies and practices, which we encourage you to review. We are not responsible for the content or privacy practices of third-party websites.

Data Security

We are committed to protecting your personal data. We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure server facilities and firewalls
Data encryption where applicable
Regular security assessments and updates
Access controls restricting data to authorized personnel only

Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

User Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

Right to Access: You may request information about the data we hold about you.
Right to Rectification: You may ask us to correct inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: You may request us to limit the processing of your data.
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used format.
Right to Object: You may object to the processing of your data for direct marketing purposes.

If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: help@kawojeu.com
Phone: +359 88 912 3456
Address: 1 Sveta Nedelya Square, 1000 Sofia, Bulgaria

We are committed to ensuring that your privacy is protected. Thank you for trusting us with your personal information.